1. About these terms
These Terms of Use apply to Relio CRM and getreliocm.com, provided by Kike Mousse (“we”, “us”). They explain the conditions for using our personal relationship management app and website. Contact us at [email protected].
If you download Relio from the App Store, the Apple Standard End User License Agreement governs the app license, unless a separate custom license is supplied through the App Store. These terms supplement that license for our services and website and do not reduce mandatory consumer rights.
2. Using Relio responsibly
Relio helps you organize people, interactions, personal notes, tasks and reminders. You may use it for lawful purposes on devices you are authorized to use. Use the app only if you are old enough to consent under the laws that apply to you, or have any required parent or guardian permission.
Do not use Relio to harass others, collect information unlawfully, infringe rights, attempt unauthorized access, distribute malicious code or interfere with the service. You are responsible for having an appropriate basis to store other people’s information and for keeping that information accurate and appropriate.
3. Accounts and security
The app allows you to continue without an account. If you create one, provide accurate information, keep your credentials secure and let us know if you suspect unauthorized access. Do not share passwords or verification codes with support. Authentication depends on the availability of our authentication provider and your internet connection.
4. Your records and device storage
You retain your rights in the records, notes and photos you add. You authorize the processing necessary to provide the features you choose, as explained in the Privacy Policy.
Relationship records, interaction history, tasks and contact photos are stored locally on your device in the current app. Signing in does not provide cloud synchronization or a Relio-managed backup of those records. Deleting the app, losing a device or removing local data may cause records to be lost. Review the backup options available through your device. Signing out or deleting an authentication account does not itself erase local relationship records.
5. Reminders and availability
Reminders are organizational aids. Delivery depends on permissions, device settings, Focus modes, operating system behavior and other conditions outside our control. Do not rely on Relio as your sole reminder for urgent, safety-critical, medical or other essential obligations.
We may update, change or discontinue features. We aim to keep the app useful and reliable, but cannot promise uninterrupted access, compatibility with every device or an error-free service.
6. Third-party services and links
Relio uses Firebase services for authentication, analytics and crash reporting. Links may open email, phone, LinkedIn or other applications and websites. Those services have their own terms and privacy policies, and we do not control their content or availability. The Privacy Policy explains the providers used by Relio.
7. Intellectual property
The app, website, branding and original materials are owned by the provider or their licensors. Your right to use the app is governed by the applicable app license. Do not copy, redistribute or use these materials beyond what that license or applicable law permits. Third-party names and marks belong to their respective owners.
8. Ending use and account deletion
You can stop using the app or website at any time. You may delete individual records in the app and remove the app and its local data through your device settings. To request deletion of an authentication account, email [email protected] from the account address. We may verify ownership to protect your account.
We may restrict access to account-based services where necessary to address abuse, security threats or legal requirements, subject to applicable law. Any applicable license termination provisions are set out in the Apple Standard EULA.
9. Warranties and your rights
To the extent permitted by applicable law, the app and website are provided as available without additional promises about fitness for a particular purpose, uninterrupted service or the preservation of your data. The applicable app license contains further warranty and liability provisions.
Nothing in these terms excludes or limits any warranty, remedy, liability or consumer right that cannot lawfully be excluded or limited. Mandatory protections in your country of residence continue to apply.
10. Changes and contact
We may update these terms to reflect changes to the app, website or applicable requirements. The effective date above identifies the current version. We will give notice of material changes where required. If you have a question or concern, contact [email protected] so we can help.